Royal Caribbean Cruise Line
***Important Policy Information***
Cruise Restart Policies as of August 04, 2021
Ships returning to service:
- Allure of the Seas: August 8, 2021 departing from Port Canaveral, Florida
- Harmony of the Seas: August 15, 2021 departing from Barcelona, Spain & Civitavecchia (Rome), Italy
- Independence of the Seas: August 15, 2021 departing from Galveston, Texas
- Mariner of the Seas: August 23, 2021 departing from Port Canaveral, Florida
- Navigator of the Seas: November 19, 2021 departing from Los Angeles, California
- Odyssey of the Seas: July 31, 2021 departing from Fort Lauderdale, Florida
- Ovation of the Seas: August 13, 2021 departing from Seattle, Washington
- Quantum of the Seas: December 1, 2020 departing from Singapore
- Serenade of the Seas: July 19, 2021 departing from Seattle, Washington
- Symphony of the Seas: August 14, 2021 departing from Miami, Florida
As they return to sea, your health and safety remains Royal Caribbean's top priority. They’ve partnered with expert medical and scientific minds to guide them in the development of comprehensive protocols to protect you and the ones you love. And they're working with local health authorities in their homeport countries to ensure their guests meet current inbound travel requirements. They’re continually evaluating these protocols and will make updates as public health standards evolve.
Will I need to be vaccinated?
Vaccination requirements vary between homeports.
Below pertains to sailings departing Florida homeports in August 2021. Health and safety protocols are subject to change and, as these occur, we’re committed to updating you.
Vaccination Requirement - RCCL strongly recommends all guests 12 years and older be fully vaccinated which means:
- The final dose was given at least 14 days before sailing.
- Proof of vaccination, such as the U.S. Centers for Disease Control and Prevention’s (CDC) COVID-19 vaccination record card, will be presented.
Fully vaccinated guests have no further testing or insurance requirements to sail with us.
Unvaccinated Guests 12 and Older
Guests who are 12 years and older and do not have or are unable to provide vaccination documentation will be considered unvaccinated and will have additional testing at their own expense and must follow health and safety protocols described below, including:
- Negative results from a pre-arrival PCR test for COVID-19
- A PCR test at the terminal
- Onboard antigen testing
- Mid-cruise antigen test (on 6+ night sailings)
- Disembarkation antigen test
- Travel insurance requirements
- Shore excursions required to visit ports
- Additional health protocols onboard
See below for more information on these tests and protocols. If guests do not wish to undergo or pay for additional testing and insurance, or adhere to these health and safety protocols, RCCL is happy to provide them with a refund for their cruise. We believe that in the coming months, restrictions and requirements will be more accommodating as public health circumstances evolve.
Unvaccinated guests ages 2 to 11 years:
Children not yet eligible for the vaccine will undergo additional testing at no additional charge, as well as additional health and safety protocols, including:
- A PCR test for COVID-19 at the terminal
- Onboard antigen testing
- Disembarkation antigen test
- Shore excursions required to visit port
- Additional health protocols onboard
Testing Requirements and Cost for Unvaccinated Guests
As a requirement to sail with RCCL, all unvaccinated guests must undergo multiple COVID-19 tests as described below. Testing at the terminal prior to embarkation and onboard prior to disembarkation will be conducted by licensed and accredited third-party testing providers we have contracted. Unvaccinated guests must register for this testing and agree to the third-party testing provider terms and conditions. Registration details will be sent via email in advance.
The total charge for unvaccinated guests 12 years and older from the third-party testing vendor for these tests is $136 USD per guest for sailings 5 nights or less and $178 USD per guest for sailings 6 nights or longer. This amount will be applied to the guest’s onboard expense account. Royal Caribbean will pay the testing vendor(s) on the guest’s behalf and will not retain any part of the testing costs. For children 2 to 11 not yet eligible to be vaccinated, we will cover the cost of any required testing.
- Pre-Cruise Testing: Unvaccinated guests 12 years and older will need to undergo a PCR test for COVID-19 administered by an accredited laboratory of the guest’s choice and taken within three days of sailing. They will require documentation of a negative result for this test prior to embarkation. All costs for this test are the unvaccinated guest’s responsibility.
- At the Terminal: Unvaccinated guests 2 years and older are required to take a PCR test for COVID-19 when checking in at the terminal, which will be administered by one of our testing vendors. Registration details will be sent via email in advance.
- Mid-Cruise [For sailings 6 nights or longer]: Unvaccinated guests 12 years and older will take an antigen test onboard mid-way through their cruise. Registration details will be provided onboard.
- Prior to Disembarking: While onboard, unvaccinated guests 2 years and older will be required to undergo antigen testing the day before the cruise ends. This test will be conducted by one of our testing vendors. Registration details will be provided onboard.
As a condition of boarding, each unvaccinated guest 12 years and older departing from a Florida homeport on a Royal Caribbean International cruise must provide proof of a valid insurance policy that has a minimum of
(a) $25,000 per person in medical expense coverage and
(b) $50,000 coverage for emergency medical evacuation and no COVID-19 exclusions.
The insurance policy must name the unvaccinated guest as the policy holder or beneficiary and may be purchased from a travel insurance company of the guest’s choosing or through the Royal Caribbean Travel Protection Program, which includes this coverage. Insurance is required for sailings from August 1 through December 31, 2021 (except for bookings made between March 19, 2021 and June 28, 2021).
Below pertains to vaccination requirements for departures from Galveston, Texas and Seattle, Washington
For cruises departing Galveston, Texas and Seattle, Washington in August 2021 Royal Caribbean guests age 12 and older must present proof of COVID-19 vaccination with the final dose of their vaccine administered at least 14 days before sailing.
All guests age 2 and older — regardless of their vaccination status — will need to take a COVID-19 test (PCR or antigen) with an accredited test provider, such as a drugstore chain or diagnostic lab, no more than 3 days before arriving at the terminal and show their negative test result upon arriving. The results can be printed out, or can be presented on your phone, such as the email result from your test provider. Costs associated with this test are the guests' responsibility.
COVID-19 Testing for Unvaccinated Guests
As a requirement to sail with us, all unvaccinated guests ages 2 to 11 must undergo three COVID-19 tests.
- Pre-Cruise Test: No more than 3 days before embarkation, guests age 2 and older will need to take a COVID-19 test (PCR or antigen) with an accredited test provider, such as a drugstore chain or diagnostic lab, and show their negative test result upon arriving at the terminal. The results can be printed out, or can be presented on your phone, such as the email result from your test provider. Costs associated with this test are the guests' responsibility.
- At the Terminal: Unvaccinated guests ages 2 to 11 are required to take a complimentary PCR test when checking in at the terminal. Registration details will be sent via email in advance.
- Prior to Disembarking: While onboard, unvaccinated guests ages 2 to 11 will be required to undergo complimentary antigen testing before disembarking at the end of the voyage. This test will be conducted within 24 hours before the cruise ends. Vaccinated guests who require a COVID-19 test for re-entry into their destination country may receive one onboard as well. Guests will be notified onboard about how to register for this test.
Guests under 2 years of age will not be tested.
During the Cruise
If guests have cruised with RCCL before, they will notice some changes. Royal Caribbean, like all cruise companies sailing from U.S. ports, is guided by CDC regulations which currently govern many aspects of their operations. On the sailing, most guests (and all our crew) will be vaccinated and those that aren’t are primarily children. While they are ready to give all their guests an amazing vacation, we do want to share some details about the experience, so you know what to expect. Please note, the SeaPass card will be required to access lounges, shows and dining venues, so keep it handy.
- Masks and Physical Distancing: When indoors, CDC guidelines require all guests 2 years and older to wear masks unless they are actively eating or drinking. The CDC does make allowances for guests to remove their masks in venues and events dedicated to fully vaccinated parties. Since so many of their guests are vaccinated, they’ll find plenty of these opportunities. Masks are not required in their stateroom when they are with their traveling party, outside on the open decks, or at Perfect Day at CocoCay, unless in a crowded setting. Updates will be shared as changes to the CDC mask guidelines occur. Guests will find the entire ship and boarding process set up to allow for physical distancing.
- Dining: For Main Dining, RCCL will designate areas for everyone, including parents and unvaccinated children, and areas for vaccinated parties only. My Time Dining will not be available to parties that include unvaccinated guests. Some specialty restaurants will be open to everyone, while others will be for vaccinated parties only. If you prefer a buffet, Windjammer will be open to everyone for breakfast and lunch, and the food will be served by their crew. We recommend that you make dining reservations via Cruise Planner before the cruise or the Royal Caribbean app once onboard. Grab-and-go cafes will also be available for everyone.
- Bars and Lounges: Many bars and lounges will be open to everyone and others will be available to vaccinated guests only. There will be crew stationed nearby and signage to help direct guests.
- Casino: Given the casino’s physical constraints, there is not enough space to accommodate everyone. Given most of their adult guests are vaccinated, the casino will be open to vaccinated guests only.
- Fitness and Spa: The Fitness Center will have dedicated operating hours for everyone as well as hours reserved for vaccinated guests only. Salon services will be available to everyone but given the enclosed space and longer length of spa services, the treatment rooms used to provide facials, massages and other services will only be available to vaccinated guests.
- Entertainment: Entertainment venues will offer spaced seating and more showtimes throughout the cruise. Select showtimes will be for everyone and other showtimes for vaccinated guests only. Reservations can be made once onboard using the Royal Caribbean app.
- Diamond Lounge for Loyalty Members: The Diamond Lounge will be open and operating at 50 percent capacity to allow for physical distancing.
- Adventure Ocean and Teen Lounges: Youth spaces will be open to all children and teens.
- At ports of call, fully vaccinated parties have the choice of booking a shore excursion or visiting freely.
- Parties that wish to go ashore and include any unvaccinated guests, including parents traveling with unvaccinated children, must book a shore excursion through Royal Caribbean that is provided by an independent local tour operator that has agreed to comply with recommended health protocols.
- Vaccinated parents wishing to go ashore freely can visit youth facilities once onboard to learn about drop off program hours and availability, and reserve time for their child on the day they wish to go in port.
- Shore excursions may be purchased in advance on the Cruise Planner website.
- Once onboard, they can be purchased at the shore excursions desk or by using the Royal Caribbean app.
- All guests are also subject to restrictions and requirements as defined by local authorities in the ports we visit.
- No tours are required for any guests to go ashore at our private destination, Perfect Day at CocoCay.
What To Bring
Travel Documentation Checklist
Guests sailing from Barcelona, Spain will need to have the following documents when arriving to board the ship.
- All guests: A Passport Book or Passport Card, valid for at least six months after your cruise, is strongly recommended. If you do not have a Passport, you may present a state-certified U.S. Birth Certificate (not a “baby feet” hospital certificate or baptismal paper). Guests 16 and older that present a Birth Certificate will also need to provide a valid Driver’s License or picture ID issued by the government.
- Vaccinated guests: COVID-19 vaccination record card with the final dose given at least 14 days before sailing.
- Unvaccinated guests 12 and older: A negative COVID-19 PCR test result and proof of travel insurance
- Proof of travel Insurance: Unvaccinated guests age 12 and older must present proof of travel insurance that meets coverage requirements.
- Health Questionnaire to be completed on the Royal Caribbean App the day before you board.
As stated above, travel requirements and health protocols are constantly evolving and vary by port of departure. For the most up-to-date information, please contact your PERX Vacation Consultant with any questions you may have.
Before you book - Flexible Booking Policy
Book with Confidence. Giving you the flexibility to change your plans.
Royal Caribbean will let you cancel any cruise that sets sail from now through April 30th, 2022. Whether it’s a booking you already have or one you make right now through Oct 31st, 2021, you’re covered. As long as you cancel at least 48 hours before your sail date, you’ll receive a Future Cruise Credit. The credit is valid to book by April 30th, 2022 and sail by September 30th, 2022.
Cancellation Policy as of August 04, 2021
Whether you’re already booked on a cruise, or are thinking about it, we want you to Cruise with Confidence. That’s why Royal Caribbean will let you cancel any cruise that sets sail from now through April 30th, 2022. Whether it’s a booking you already have or one you make right now through October 31st, 2021, you’re covered. As long as you cancel at least 48 hours before your sail date, you’ll receive a Future Cruise Credit. The credit is valid to book by April 30th, 2022 and sail by September 30th, 2022.
- As long as you cancel at least 48 hours before your sail date, you’ll receive a Future Cruise Credit.
- The Cruise with Confidence program covers bookings that are booked on or before July 31st, 2021, that set sail on or before April 30th, 2022.
- Future Cruise Credits are valid to book by April 30th, 2022 and sail by September 30th, 2022.
- You may owe any difference in cruise fare if your new booking exceeds the Future Cruise Credit’s value.
- Some restrictions may apply.
- If you opt into the Cruise with Confidence 100% Future Cruise Credit, you do not qualify for any Future Cruise Credit offers or refunds related to our Global Suspension of sailings.
If you prefer to move your existing booking to a sailing next year – they’re happy to move you! Royal Caribbean will price protect the original pricing and/or promotion on the same itinerary, embarkation port, length, product, and stateroom category as your original sailing within 2 weeks (before or after) of the original sail date in 2021. For example, if you are moving from a June 1st, 2021 sailing, you can move to a sailing that is the same itinerary, embarkation port, length, product, and stateroom category, and the sail date between May 18th, 2022 – June 15th, 2022.
The following ships have been suspended through the end of August 2021. We are looking forward to announcing their return to service dates soon.
- Brilliance of the Seas
- Enchantment of the Seas
- Explorer of the Seas
- Liberty of the Seas
- Grandeur of the Seas
- Oasis of the Seas
- Radiance of the Seas
- Rhapsody of the Seas
- Spectrum of the Seas
- Vision of the Seas
- Voyager of the Seas (Suspended through the end of July 2021)
Health and Safety Protocols
Testing & Screening
Travel requirements and health protocols are constantly evolving and vary by port of departure. For the latest travel requirements for select ships returning in July and August please contact your PERX Vacation Consultant. Booked guests will be advised of their specific requirements before setting sail. Royal Caribbean is continually evaluating these protocols and will make updates as public health standards evolve.
100% Fresh, Filtered Air
There's nothing like the fresh air of the open ocean, wherever you are on board. On Royal Caribbean® ships, the HVAC system continuously supplies 100% fresh, filtered air from outdoors to all indoor spaces. You can breathe easy knowing that, thanks to this robust system, the transmission of aerosol particles between spaces (like those from a cough) is extremely low to virtually impossible — as validated in an independent assessment conducted by the University of Nebraska Medical Center and the National Strategic Research Institute on board a Royal Caribbean ship.
Medical Grade Cleaning Standards
Royal Caribbean® takes great pride in keeping their ships sparkling clean. Now, with guidance from the Healthy Sail Panel, they’re going further than ever before. New sanitization protocols use EPA-certified disinfectants and techniques like electrostatic fogging to clean frequently and consistently. Plus they’ve reduced the need to touch surfaces wherever possible.
Upgraded Medical Facilities & Expert Care
There’s nothing more important than your health and safety. That’s why they’ve made the high-quality onboard medical care stronger than ever, with more doctors and nurses on each ship and state-of-the-art equipment enhancements. And in the event of a suspected case of COVID-19, they are fully prepared with immediate medical evaluations, rapid testing, and more critical care beds on each ship.
Safe, Timely Return Home In Any Scenario
In the event a guest or crew member tests positive while they’re sailing, Royal Caribbean® has partnered with local authorities to develop transport protocols to get you home safely.
Book a cruise that's sailing on or before October 31, 2021 and your cruise fare includes the following at no extra cost.
- 100% cruise fare refund for you, and your Travelling Party, if any of you tests positive for COVID-19 within 14 days prior to the cruise or at the boarding terminal.
- Pro-rated cruise fare refund for anyone who has their cruise cut short due to testing positive for COVID-19 or being suspected of having COVID-19 during the cruise.
- If you test positive for COVID-19 during the cruise, Royal Caribbean will cover the costs of COVID-19 related medical treatment onboard, any required land-based quarantine, and travel home for you and your Travelling Party.